Privacy Statement
Your privacy is very important to us. This privacy policy describes the principles and practices that apply to personal information collected from users of our services on our site, in telephone or email communications or in interviews.
Cititaxes.com is primarily committed to protecting your privacy to ensure safe online experience. We are fully committed to safeguarding your personal data and the confidentiality of your personal information (including email addresses) by ensuring that the highest security and other precautionary measures are in place to protect your non-public information. We collect, store and use your personal information (including email addresses) for tax preparation of current and prior years’ tax returns, service and support procedures.
When necessary, you may request what information you have given us and request correction or deletion. Our goal is to ensure that the highest levels of security and confidentiality is applicable to all transactions on Cititaxes.com and linked affiliates. The Cititaxes.com and linked affiliate web sites are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices.
Use of Information we collect
Cititaxes.com and linked affiliate web sites will only collect, store, use, and share your personal information (including email addresses) as it is described in Cititaxes.com privacy statement (and that of our linked affiliates), and as regulated by state and federal laws. Information we collect is stored by Cititaxes.com (and our linked affiliates), unless it is otherwise stated, is only used for the purposes of tax preparation and electronic filing of tax returns.
We do not share your information (including your email addresses) with third parties, affiliates, or partners in ways other than disclosed in this privacy statement.
To access our online services, a user may be required to complete and submit a checklist registration form. Taxpayer checklist requires a user to give contact information (such as name and email address). We use this information to contact you about services on our site, to send a confirmation email, or to notify you if we have any trouble processing your order.
If you decide to purchase our products or services, we request additional information to process payment. On the payment information page, you have the option of either paying by credit card or paying by check or money order. If you decide to pay by credit card, financial information such as credit card number and expiration date will be collected. This information is used for billing purposes and to fill your order. If we have trouble processing an order, the contact information collected is used to contact you.
When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If you choose to use our refer-a-friend service, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Cititaxes.com stores this information for the sole purpose of sending this one-time email and tracking the success of our friend referral program.
Your friend may contact us at friendrefferal@cititaxes.com to request that we update or remove this information from our database.
Protecting Your Information
We abide by federal and state laws and regulations and we also take additional steps to protect the personal and financial information you share with us when you are using our systems to prepare tax returns. The steps we take are reasonable and consistent with industry practice to assure such compliance. However, please be aware that no security measure is foolproof.
Our Link to Affiliate Web Site
Cititaxes.com contains links to third party Web sites. Each of these links shall be clearly identified. We do not direct or oversee the policies, procedures, or other practices for companies other than cititaxes.com. We do not endorse the products and services that are offered by third party companies with the exception of purely online tax preparation, electronic filing and payment for services rendered. The third party links within cititaxes.com are for the exclusive purposes of online tax preparation, electronic filing and payment for services rendered. Third party sites may collect information about you or request sensitive, personal information from you. If accessing a third party site via a link, which originated from Cititaxes.com you will be subject to the policies and procedures that have been established by the third party. We encourage you to review their privacy policies to learn more about what information is collected, how it is used, and how it is stored.
We use an outside credit card processing company to bill users for our services. This company does not retain share, store, or use personally identifiable information for any secondary purposes.
We use an email delivery and marketing company to send emails that you have agreed to receive. Pixel tags and cookies are used in those email messages and at our Web site to help us measure the effectiveness of our advertising and how visitors use our site.
We may use advertising companies to serve advertisements on our Web site. These companies may employ cookies and action tags (also known as single pixel gifs or Web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices, click here (http://www.networkadvertising.org/optout_nonppii.asp) and here (http://www.advertising.com/Privacy.html). We do not share, rent or sell any personally identifiable information (including email address) to these companies.
Use of your Personal Information by Third Party 1040.com
Our affiliate third party 1040.COM collects and uses your personal information to operate the 1040.COM Web site and deliver the services of tax preparation and electronic filing you have requested. Please review carefully 1040.COM privacy and security statements accordingly.
No Unlawful or Prohibited Use
As a condition of your use of the Cititaxes.com, you warrant to Cititaxes.com that you will not use the Cititaxes.com or its affiliate web sites, for any purpose that is unlawful or prohibited by these terms, conditions, and notices
Cookies
The Cititaxes.com and its affiliate web sites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize a page, or register for services, a cookie helps our web site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return, the information you previously provided can be retrieved, so you can easily use features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our web site and that of our affiliate Web sites.
Privacy Statement Updates
We may periodically update the content of this privacy statement to reflect our customer feedback to help us serve our customers better.